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- Where do I find out about moving out as well as refunds for dining?
- How will I continue to seek care from the Counseling and Mental Health Center and University Health Services?
The Counseling and Mental Health Center will provide counseling services over the phone, and the center is making these modifications. During regular business hours (Monday-Friday, 8 a.m.-5 p.m.), students seeking CMHC services or who are experiencing a crisis should call 512-471-3515 and choose option three. For crises after hours or on weekends, please call the CMHC Crisis Line at 512-471-2255, which is available 24/7.
University Health Services continues to provide services during regular business hours (Monday-Friday, 8 a.m.-5 p.m.), though the scope of service will be reduced. We are providing some types of appointments through telehealth visits. Patients with any respiratory symptoms are encouraged to call 512-475-6877 to speak with a nurse before coming to the Student Services Building.
- What happens with my pending Student Conduct and Academic Integrity case or my Title IX investigation?
All currently scheduled meetings will take place using Zoom or phone. Staff members will follow up directly to make appropriate changes to scheduled meetings. All future meetings will be scheduled for phone or Zoom. Walk-in and in-person appointments are postponed until further notice.
Anyone can report Title IX incidents, academic misconduct or conduct incidents or student organization incidents online at any time. Student Conduct and Academic Integrity can be reached by leaving a voicemail at 512-471-2841 or through email. Voicemails and emails will receive a response within 48 hours. Title IX Training and Investigations can be reached by leaving a voicemail at 512-471-1762 or through email. Voicemails and emails will receive a response within 48 hours. Staff will call or email students regarding new reports, as well as for ongoing cases.
- Are there any resources available to me while we are remote?
Key Available Resources
- If you need assistance with WiFi or technology, please click here.
- If you need to request emergency on-campus housing, please click here.
By clicking here you will read about additional resources available from our Enrollment Management and Student Success office, including the Graduation Help Desk and Texas One Stop. Please reach out and let us know how we can coordinate support for you in this online environment. Do not forget, Student Emergency Services in the Office of the Dean of Students remains a central place to seek support. You can complete the Student Emergency Fund form to let us know if you have equipment and/or internet service needs.
- Are student employees still eligible to work their scheduled weekly hours during this transition period?
Student employees should not be required to come to campus. However, based on their job responsibilities, if students are able to telework and perform responsibilities remotely, employers should allow them to do so. Managers need to establish a regular check-in and virtual meeting structure such as Skype, email, Zoom, etc. The following link includes information for managers about teleworking and telecollaboration: Remote Work Resources
Employers are being asked to be creative in the types of work they give to students, including encouraging professional development through online services such as LinkedIn Learning.
Students are encouraged to be in contact with their supervisor and department HR personnel about their work assignments and work availability during this transitory period.
- What are the technology platforms that will be used?
When classes resume on March 30, undergraduate and graduate instruction will transition to remote delivery through Zoom, Canvas and other methods. Students will have the opportunity to receive the credits for which they are currently registered, especially those who are expecting to graduate this semester.
There are exceptions to this. In these exceedingly rare cases, such as clinical placements leading to professional licensure, we will review requests and faculty members will work directly with those students to make arrangements that adhere to social distancing guidelines.
Graduate courses will also be held online.
We are asking students not to return to campus for course instruction after March 30 if they have living arrangements elsewhere.
- What will campus operations look like?
Staff members who are working this week to support the university’s core priorities should continue to do so, and supervisors will continually assess the staffing needs as we prepare for the rest of the semester.
- Will Commencement be impacted by COVID-19?
The university is following guidelines established by the CDC, the State of Texas, and public health officials assessing upcoming events. Updates to Commencement will be posted on this website and the Commencement website as soon as they’re available.
- Will research efforts continue?
Some research — including efforts specifically related to COVID-19 — will continue, with social distancing procedures put into place in laboratories. All lab directors will make localized decisions about whether to maintain operations and are preparing shutdown procedures in case that is needed. Undergraduates will no longer participate in research in person. Graduate students may opt out of lab work at their own discretion. More information: Research and Research Policies
- What is the status of campus meetings and events?
All on-campus programs, gatherings and events with more than 10 people through May 1 will be canceled, postponed or moved online. These include office or faculty meetings, student programs and religious or cultural celebrations in addition to all athletics events and public performances. As we get closer to May commencement, we will assess the public health situation to determine whether any public ceremonies are appropriate.